Service that goesthe extra mile

Had a great experience with Cam and the team, emailed on a Sunday as I kept forgetting to call during the week, expecting and answer on Monday or Tuesday, I un expectedly got a response on the Sunday, dropped the bike off Wednesday and was fixed quickly and at an extremely fair price, would highly recommend to anyone

Awesome service, the team are very friendly and extremely knowledgeable. They helped me choose the right bike for my needs and get all set up. Cam even went the extra mile after hours on a Saturday to make sure I could get my Sunday ride in on the new bike, can’t ask for much more than that!

In Port on holidays Had a flat and called in on a hope that it could be fixed sometime during our stay. No worries, fixed immediately with super friendly service. This customer service wouldn’t happen in most places. Thanks - couldn’t recommend this shop more

Purchased a fat fish ebike off these guys 6 months ago. At around the 3 months when we took it for its first free service the bike was throwing an error. The team had some challenges with tracking the cause, through no fault of theirs, but …

Brilliant service as always. We’ve purchased 3 bikes from these guys. Called up this morning as the gears were slipping and wouldn’t go to granny gear. Didn’t take long and was not too much trouble. Refused to take money. Had a look around …

They are true professionals, my brother came from Thailand to compete in his first full Ironman in Port Macquarie. He had his bike put back together by TRS team and found out there’s a problem with the bearing, they went around town to …